“Getting Innovation Right” (Seth Kahan)

Seth Kahan: Getting Innovation Right: How Leaders Leverage Inflection Points to Drive Success
• Washington Post Bestseller
• Knowledge Management Officer and with The World Bank (13 years)
• Executive strategy consultant, working with CEOs to lead change and develop business innovations that improve market performance

Here’s what Steve asked Seth:
1)   The very first sentence in your book reads, “Innovation … is about success.” How do you define innovation?
2)   You talk a lot about – something you call – “Inflection points?”
3)   You begin by telling your readers about a time when YOU got innovation right…
4)   You talk about 3 forces that jeopardize innovation?

  1. The pressures of everyday operations
  2. The movement and stress that comes with new ideas/produces/services
  3. Market forces – sometimes rapid; always unpredictable

5)   How can we begin to “Build a Customer-Value Mind-Set?”
6)   You warn that we should “Scan for trouble brewing…”
7)   You are widely known for your expertise in storytelling and for using storytelling as a highly effective tool. In what ways does storytelling fit into innovation?
8)   You spend a lot of time on “value” and say there are 3 types of value (more, better, and new) …
9)   What about identifying what you refer to as, “Value Drivers?” (What are they and what questions should we be asking, in order to uncover them?)
10)  “Secret Shopping” caught my attention – you discuss it, as a tool…
11)  Let’s talk about “responsiveness.” You say that, “Very competent people often botch responsiveness as a group…”
12)  You recently tweeted: “To create engagement, draw your people into conversation, accept their experiences, and allow them to change yours…”
13) What is “Innovation Uptake?”
14)  Your opening inscription reads, “For visionary leaders of all kinds: may these tools and techniques help you innovate successfully for the benefit of all life.” …Is this about more than just business?

7 Common mistakes leaders make when it comes to succeeding at innovation:

1. They don’t think in terms of inflection points, looking for decisive shifts before they occur and preparing to take advantage of them when they emerge.
2. They don’t build the foundation required to successfully develop new ideas and take them to market.
3. They don’t collect the necessary intelligence to ensure circumstances are conducive to their new offerings.
4. They don’t take advantage of market disruptions.
5.  They don’t think through value from the customers’ point-of-view.
6. They don’t systematically use existing offerings to create more and better value.
7. They don’t drive the required uptake to increase and accelerate market acceptance.

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“Business Speaking: How to Acquire New Clients, Grow Your Business and Rise within Your Organization” (Jeff Porro)

Business Speaking: How to Acquire New Clients, Grow Your Business and Rise within Your Organization

Jeff Porro, Speechwriter for billion-dollar organizations and government leaders, helps us understand how embracing speaking and honing your skills can help you advance in your career and/or accelerate your business growth.

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Here’s what we asked Jeff:

1)  First, tell us of your involvement with The Great Debaters (Denzel Washington / Forest Whitaker)
2)  Jerry Seinfeld jokes that we fear speaking more than death, which means the eulogizer would rather be in the box…
3)  Billy Joel’s ex-wife was interviewed on Oprah and said, “Nervousness is selfish energy.”
4)  You say that we’re in a time when the spoken word is more important than ever…
5)  Tell us about the power of storytelling, as it relates to business speaking
6)  How can speaking lead to acquiring new clients and growing biz?
7)  How have you seen speaking lead to job promotions?
8)  What can people do to relax before a speech?
9)  What common pitfalls must be avoided?
10)  Advice for those who detest the idea, if they hate it, can they still be effective and grow?
11)  Best practices for the untrained speaker?  Where does one start?
12)  How can you see a small service business breaking into public speaking?
13)  Tell us about the power of storytelling in public speaking…
14)  Should someone concern themselves with getting paid to speak?
15)  How can this translate over the Internet, if at all…(teleseminars, YouTube, etc.)
16)  Is there a revenue model for capturing your public talks and rebroadcasting?

“Getting Change Right: Leading Transformation through Collaboration” (Seth Kahan)

“Getting Change Right: Leading Transformation through Collaboration (original air dates – 5/24/10 & 5/26/10)

Change, collaboration, transformation, leadership, storytelling and story-listening are just a few of the many topics covered during this enlightening interview with Seth Kahan, Change Leadership Specialist at Visionary Leadership and author of “Getting Change Right.”