“Can Anybody Sell?” (Rob Jolles)

Rob Jolles, 3-time bestselling author (including Customer Centered Selling), professional speaker and corporate trainer, shares his unique sales approach in this high-energy interview. Enjoy!

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My questions to Rob:

  1. Is this something people are born with? Can it really be taught?
  2. For someone just entering sales, how long should they expect it to take to learn?
  3. Does selling require major discipline?
  4. Are there as many buying styles as there are selling styles – must they match?
  5. How does one model top salespeople while staying true to thyself; remaining authentic; genuine?
  6. You have a forthcoming book on persuasion?
  7. Are the some people who SHOULDN’T be selling?
  8. Name a couple of characteristics that a strong salesperson might possess.
  9. You’ve been an inspiration to many … who has been YOUR inspiration?
  10. What can people do to continuously improve their selling skills?
  11. What are the most valuable tools, on our quest toward sales mastery?
  12. Do you find that some team members don’t want to think of themselves as salespeople … even if they ARE selling?
  13. Is it mandatory that the person believe in their product/service?
  14. How important is it to sell IN-PERSON?
  15. Do too many salespeople focus on the features, rather than the benefits?
  16. What common mistakes should salespeople avoid?
  17. Which popular companies have selling figured out?
  18. How has selling evolved in the time you’ve been doing this?
  19. Is today’s consumer more difficult to close?
  20. A great salesperson comes equipped with great questions … What’s one of your favorite questions?
  21. For someone selling a product, how important is product knowledge?
  22. How does customer satisfaction fit into all of this?
  23. How do we best understand customer needs?
  24. Talk to us about “fear of loss.”
  25. We hear the term, “Relationship selling.” – what does it mean to you?
  26. Other down economies, how has that changed the sales cycle for anyone in sales?
  27. How does social media fit into all of this? How has it changed the landscape of selling?
  28. Best advice to someone getting into selling for a career?