Thomas Hoffman, PhD. , PScience Associates
Steve Dorfman interviews Thomas Hoffman, PhD. Dr. Hoffman is a former NIH and FDA research scientist and author of over 100 biomedical and clinical research articles.
Here’s what we asked Dr. Hoffman:
- When we talk about “stupid” things in the workplace, can you give us some examples of what that might look like?
- You say that when it comes to neuroscience and psychology, we actually know very little about what causes these stupid behaviors.
- From time to time, we ALL do “stupid” things. What steps can we take to avoid this?
- How can we help our coworkers and employees be less “stupid?” Think/act intelligently?
- As a customer service trainer, I see this kind of thing all the time. Seemingly intelligent people acting unintelligently. (A server brews a fresh pot of coffee, bring you a cup several minutes later, and then you have to remind him that you’ll need cream, sugar and a spoon – why didn’t he bring those things to the table while the coffee was brewing?!)
- Here’s something else I tend to notice more than I wish I did: You’re a passenger in someone’s car, they do something “stupid” and then blame it on the driver of the other car. What the heck is that about?
- I think it’s fair to say that procrastination is stupid. How does procrastination fit into all of this?
- How does our MOOD affect all of this?
- For the first time ever, we have four generations in the workplace. What observations or findings can you share about generational differences?
- Sometimes an employee can have a brilliant idea/plan for their company but not be able to express it intelligently. What’s at play here?
- What about working in groups/teams? Do we become smarter or stupider?
- What should an employer do when their employee seems to be a repeat offender when it comes to stupidity? What steps should they take?
- We have 1/20th the number of daily human interactions as compared to just 25 years ago. Is this time of technology-overdose making us more stupid?
- You say bartenders shouldn’t take away empty glasses…
- Tell us about your work with “High Performance Teams.”
- Tips on attracting and retaining a remarkable staff?