“Emotional Intelligence for Sales Success: Connect with Customers and Get Results” (Colleen Stanley)

Colleen Stanley: “Emotional Intelligence for Sales Success: Connect with Customers and Get Results

Here’s what Colleen covered for us:

  1.  Emotional Intelligence is a fairly new term. Can you help us understand what it is and why it matters?
  2. Talk a little bit about the awareness of “How we’re showing up; First Impressions.”
  3. “Connect with Customers” is in the subtitle. Is this a must of relationship selling?
  4. You talk about the importance of likeability. Is this one of the biggest components of selling?
  5. Tips on becoming more likeable?
  6. In a recent video blog, you covered the importance of testing for assertiveness (and how to actually do this) when interviewing for sales positions…
  7. What’s another favorite interview question of yours?
  8. You refer to drive-by relationships. Is this a trend that has grown in recent years?
  9. Some of our viewers may be of the belief, “Look, at the end of the day, every customer is price-driven.” What can you share on this?
  10. What is a “Sales Marshmallow Grabber?”
  11. What other common pitfalls can/should salespeople avoid?
  12. Dan Pink shared with us that it’s the ambiverts that make the best salespeople. Your thoughts on this?

“How do you define success?” (Pete Smith)

Pete Smith: How do you define success?”

Pete Smith has quickly become one of the most influential personal and professional development professionals today. Surviving a stroke at the age of 35, Pete left his position as a successful operations executive and started his own company, SmithImpact, in 2011.

Here’s what Pete covered for us:

  1. When you look up synonyms for success, you’ll find words like: Accomplishment, achievement, advance, benefit, fame, gain, happiness, profit, progress, prosperity, realization, triumph, victory, win, etc. How do you define success?
  2. How did you used to define success?
  3. Is success more about the destination … or the journey?
  4. It seems that we’re hearing much more about leadership and emerging leaders in the business world today…
  5. Help our viewers understand the difference between leadership and management.
  6. You say that the four-letter “F” word, FEAR, tells us stories that aren’t true…
  7. Why have you chosen to focus on Young Professionals?
  8. Do Young Professionals have MORE challenges today, than previous generations?
  9. What do you believe most leaders of Young Professionals struggle with?
  10. Is it the job of a leader to get people to think?
  11. How can we keep employees engaged in their work?
  12. You say, “Great management can inspire the soul. Poor management can crush the spirit.”

“IdeaCution – Build highly effective teams that get things done!” (Umar Hameed)

Umar Hameed: IdeaCution – Build highly effective teams that get things done!” Umar Hameed is one of the world’s leading experts on changing human behavior in individuals and teams. He founded the Baltimore Washington Institute of Neuro Linguistic Programming and Hypnosis. Here’s what Umar addressed:

  1. You are certified in NLP (Neuro-linguistic Programming). What is NLP and how do you include it in your book?
  2. When it comes to inviting one’s own creativity, where should they begin?
  3. You say we should begin by emptying our mind of the clutter…
  4. Does everyone have the ability to be creative, or are some just hard-wired that way?
  5. You say the magic happens in teams of 4 or 5 – why is that?
  6. In one of your recent video posts, you covered how to be a great listener…
  7. How have you translated your work into coaching for salespeople?
  8. Tell us about the “Asking Great Questions” technique…
  9. You talk about the simple act of snapping pictures…
  10. You say “Creativity is all about breaking the rules…”
  11. What are NeuroBoosters?