“Customer-Centric Selling” (Eric Abramson)
August 17th, 2009 | 
Author: “Customer-Centric Selling” (original air dates – 8/17/09 & 8/19/09)
Eric Abramson of the Byers Group demonstrates how putting the customer first in all your business thoughts and plans can literally transform the perception of your company. Whether B2B, retail or service, your customers/clients/guests will naturally be attracted to your offerings and return again and again. Taking clues from major retailers known for outstanding customer service such as Apple and Nordstrom, watch as Eric walks us through 3 specific steps you can implement TODAY that make for positive change and impact!
Posted in WMB TV Interview
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